Q. What is a satellite phone?
A. Just like your cell phone connects to a cell phone tower on ground, a satellite phone connects to a satellite in space – offering vastly improved coverage, including the world’s remotes regions.
Q. Do BT, Orange or Vodafone offer satellite phones?
A. No, they do not. Just like you get BT, Orange & Vodafone, so you get Iridium, Thuraya, Inmarsat – which are satellite network operators.
Q. What is the coverage of satellite phones like?
A. It differs from satellite network to satellite network. Some are regional while others are semi-global and others are truly global. Even the ones with the smallest coverage area cover at least 100 countries!
Q. Where does Ashbury SatCom fit in the picture?
A. We are a satellite communications Service Provider. We can provide you any of the satellite phones from any of the satellite networks, all depending on what best suits your needs.
Q. Are satellite phones the same as cell phones in the sense that there are many brands of phones that work on any network?
A. No. Unlike the cellular industry, satellite phones are proprietary to the network they have been designed for. You cannot use a product from one satellite network on another satellite network.
Q. So how do I know which one is best for me?
A. Take a look at “Which SatPhone to Choose” under “Must-Know Facts” on our home page.
Q. Can a satellite phone call a normal cell phone or landline?
A. Yes, and visa versa too.
Q. Does a satellite phone work indoors?
A. Stricly speaking, No. However there are accessories such as docking stations, car kits and rooftop/external antennas that can enable them to be used while indoors.
Q. Is it cheaper to use a satellite phone on my travels than using cellular roaming?
A. Yes. With satellite phones there are no roaming, zoning, peak or incoming call charges.
Q. Can I permanently install a satellite phone at my office/home?
A. Most certainly, but you will need a docking station with rooftop antenna for that.
Q. How do I buy from Ashbury Satcom?
A. You can buy the most popular satellite phones from “Shop Online” on our home page, or send us an email requesting a quote should you wish to pay via bank transfer.
Q. What about warranty?
A. All our products are covered by a 1 year carry-in warranty. We will bear the cost of shipping returned goods back to you.
